We have a dedicated Alarm Receiving Centre. This is a fully equipped, state-of-the-art control centre. It was developed to enable a rapid response as part of a complete security management service.

With remote management of your CCTV, access control and alarm detection systems, you can be sure that your assets are being monitored at all times. All alarm activations can be quickly validated and an appropriate response implemented. The centre is staffed by surveillance specialists who have been intensively trained to interpret events and take appropriate action. In the event of an incident they are well-equipped to manage liaisons with the appropriate bodies to ensure the security of your property, 24 hours a day.

We offer a broad range of services including incident management, lone worker protection, remote CCTV and access control management and crisis and contingency management.

24/7 Remote Monitoring

Our Alarm Receiving Centre combines the latest electronic surveillance technologies with rapid mobile response capabilities.

The centre is fully enabled for remote monitoring of any location, at any time. This ensures that CCTV images, access control information, audio files and any type of digital data or alert can be transmitted live over a secure network to our operators. So, whether you have traditional equipment or the latest digital systems, we can easily set up and support remote monitoring for any type of security infrastructure.

Alarm Response Guide:

Step 1. Your security systems connected to the Alarm Receiving Centre.

Step 2. Any unauthorised activity, significant events or access requests detected by your security systems immediately trigger an alert at the Alarm Receiving Centre.

Step 3. Our operators evaluate all relevant information to validate the situation and take appropriate action.

Step 4. Mobile response teams can be deployed, keyholders notified or the emergency services alerted. Full details of every incident are then logged. Whatever the nature, scale and location of your business, you can trust us to manage all your remote monitoring requirements to the highest professional standards.