In our experience a typical security company views a client's needs through the lens of its own core capabilities and fixed resources. As a result, despite the complexity, diversity and uniqueness of each client’s needs, the security company invariably arrives at the same type of solution, pushing their core activity onto the client as the necessary security solution.
While FGH Guardhall is more than capable of providing top class solutions for each security sector, we're not ideologically or infrastructurally compelled to offer services that bear no relevance to your needs. It is not about maximising our profits. We ask ourselves how we can best solve your problems for the best possible price.
Plus, the fact that we have over twenty five years experience when it comes to security acts as your reassurance that we’re recommending the right service just for you.
Large companies offering a similar service to us tend to be a collection of independent divisions based on individual disciplines, for example the Installation team, the after care team etc. These divisions may all have different targets and agendas and never really all pull in the same direction they just go through procedure.
What this means for the client is that the result of their collaboration isn't necessarily an objectively planned, truly integrated solution, but more likely a discipline-centric solution that is awkwardly integrated across channels. This is technically known as, ‘a right pig’s ear.’
We’ve always championed the idea of providing the most effective and appropriate solution, regardless of whether the client is worth £10 to us or £10 million. We still treat everyone like they are first and only client.
Yes, absolutely. They would never have one shift with us even if we had the slightest doubt. We have an extensive interview process to ensure that we only select the right candidates who share our values as one of the region’s premier security providers.
Besides ensuring that they hold the relevant qualifications we have a detailed mentoring system in place so our new starters can gain from the wealth of experience that some of our more established team members have working with us and in the sector as a whole.
The Guardhall brand has always been, and always will be, built on trust and confidence that every client can put in every one of our staff members.
Well we tick all of the right boxes when it comes to having accreditations and standards. Our Alarm Receiving Centre (ARC) is a state of the art high security facility that is one of the few BT Redcare approved centres in the entire country (it’s actually designed to be bomb proof too). We monitor alarms from not just the northwest but from across the UK. We have a range of clients with a range of control measures in place too. From calling a home owner if their alarm is tripped through to dispatching security guarding staff and informing the Police.
Our ARC staff are experts in their field on any one shift the Control Room Staff will have in excess of 50 years combined practical experience. So if the worst ever does happen you can be confident that you’re in the safest hands.
